Account & Data Deletion

Blood DOT users can request deletion of their account and associated personal data. This page explains how deletion works and what data may be retained.

How to request deletion

1. Sign in to the Blood DOT app and open My Profile.
2. Use the Account & Data Deletion link, or email support@blooddot.com from your registered email.
3. Include your full name, Blood DOT ID, and phone number for verification.

What we delete

• Profile information such as name, email, phone number, and address.
• Profile photo and donor availability settings.
• Authentication access to your account.

What may be retained

• Completed blood request and donation history needed for safety audits.
• Fundraising campaign records, payment order references, and admin review logs required by law.
• Aggregated or anonymized analytics that cannot identify you.

Processing timeline

Verified deletion requests are processed within 30 days. We may contact you once to confirm identity before completing deletion.

Contact

Email support@blooddot.comwith the subject line "Account Deletion Request".